How It Works
Joining our program is simple—and you can rest easy knowing you’ll always have access to retainer replacements whenever you need them, without the stress of unexpected costs.
STEP 01
Join Our Program
Start your membership by completing a quick enrollment. During sign-up, you’ll select your retainer coverage—upper arch, lower arch, or both—so your plan is tailored to you. This one-time enrollment activates your membership.
FIRST SET
INCLUDED!
STEP 02
Request Your Replacement Retainer
When you need a replacement retainer, simply submit a quick request through our online form. You’ll review your order details and complete payment at the time of submission. We’ll use your information to process your request and prepare it for production.
STEP 03
We Ship It to You
Once your request is processed and payment is confirmed, your replacement retainer will be made and shipped within a few business days.
Why This Program Exists
Retainers are essential for keeping your teeth aligned after orthodontic treatment—but they can be easy to lose, break, or forget. Replacing them the traditional way can be expensive and inconvenient. This program was created to give you a simple, reliable way to maintain your smile long-term without the stress of starting over or paying full replacement costs each time.
What Your Membership Includes
Your membership gives you access to replacement retainers whenever you need them. When you enroll, you’ll receive one set of clear Essix retainers for your selected coverage—upper arch, lower arch, or both. If your retainer is ever lost, damaged, or worn out, you can request a replacement at any time and have it shipped directly to your home for a small fraction of the typical replacement cost.
When to Request a Replacement
You can request a replacement anytime your retainer is lost, broken, or no longer fits properly. For best results, we recommend reaching out as soon as possible—ideally within one week—to ensure your replacement fits correctly and your teeth remain aligned.
What to Expect After You Submit a Request
Once your request is submitted, our team will review your information and send a payment link to complete your order. After payment is confirmed, your replacement retainer will be made and shipped within a few business days.